Operator Backoffice
We work with the best casino suppliers in the industry. From dashboards and reporting to game, transaction and campaign management, it offers complete visibility and control through one intuitive interface.
What's Inside:
Gain Full Operational Visibility
Empower your team with real-time business data through an intuitive backoffice built for iGaming operations. Access real-time dashboards, KPIs and reports on player activity, game performance and financial results. Stay informed and make data-driven decisions with confidence.
Streamline Daily Operations
From support ticket creation and transactions management to game updates and campaign tracking, the Operator Backoffice keeps everything organised. Monitor live data and manage sports and casino rewards and campaigns, track game calendars – all in one easy-to-use platform.
Control and Access Made Easy
Experience effortless management with an intuitive, user-friendly interface that brings every tool to your fingertips. From big win checks to player management and transaction tracking, the platform makes complex processes simple, seamless and efficient giving your team clarity, speed and confidence in every action.
Why Choose Hub88
Game Management
The Game Management area keeps your content portfolio fully under control. View all active and upcoming titles, track releases and deprecations and apply extensive filtering. Plan your roadmap with confidence, align with partner updates and ensure a seamless content experience for your players.
Transaction Management
The Transactions area gives operators complete visibility into bets, wins, and rounds. Access API logs, supplier data and player-level insights to verify outcomes or investigate anomalies. With advanced filters and flagged activity alerts for big wins or failed rounds, operators can monitor live operations with precision and confidence.
Business Intelligence
The Backoffice acts as a business intelligence suite by delivering powerful analytics that transform raw data into actionable insights. Analyse GGR, turnover, player engagement and other KPIs across markets, brands and suppliers. Create and share custom segment views and export insights to drive strategic decisions and enhance business performance.
Hub AI Assistance
Hub88’s AI-powered support is directly available in the Backoffice, helping you find answers instantly. Whether you need guidance on API usage, integrations, reporting or troubleshooting, Hub AI provides real-time, contextual support 24/7. Designed to reduce operational friction and speed up resolution, it ensures your team always has the knowledge they need without leaving their workflow.
Clear insight into player behaviour, risk and performance
Player Analytics in Hub88’s Operator Backoffice gives operators a complete view of player activity.
From high-level segmentation to detailed individual investigation. All in one place.
Segment and explore your player base
View all players who have interacted with your content and quickly filter by:
Date, product, country, currency and device
Exact Player ID search
Save filtered views as segments to easily revisit key player groups.
Deep-dive into individual behaviour
Click any player to access a detailed profile showing:
Registration location, last activity and device
Assigned supplier IDs for faster support resolution
Customisable charts provide insight into performance, gameplay, suppliers, devices, geography, currencies and flagged activity.
Flexible Timeframes
Switch between preset time periods, from today to year-to-date, to understand both short-term activity and long-term trends.
Turn Data into Action
Player Analytics helps teams:
Spot behavioural changes and churn risks
Validate unusual activity across devices or locations
Identify suspicious patterns using flagged activity and game-level data
Built for Smarter Decisions
Player Analytics puts the right information at your fingertips.
Helping operators move faster, manage risk and understand players more deeply. All within the Hub88 ecosystem.